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Internet banking facility for Post Office Customers started: A Long Desired Facility

In a bid to further digitise its operations, India Post, on Friday launched the Internet banking facility for its post office savings bank (POSB) customers. The facility was launched by Union Minister (Independent Charge) for communications, Manoj Sinha, in an event held at the National Media Centre in New Delhi. 
At the event, the revamped India Post website and e-commerce portal for rural entrepreneurs were launched as well. 
How to use India Post's Net banking facility 
A POSB customer can access the Internet banking facility at the https://ebanking.indiapost.gov.in/
According to the FAQs mentioned on the website, to avail this facility, there are certain requirements: 
a) Valid and active single or joint account 
b) KYC documents if not already submitted 
c) Active ATM/debit card 
d) Mobile number and email ID should be registered with them
e) PAN number should also be registered 
A customer is required to visit the home branch of the post office and submit the application form. The internet banking facility will get activated from the next working day as per the website. You will receive an SMS alert on your mobile upon successful activation of the Internet banking facility. 
Once the Internet banking is activated you will be required to configure it by using the hyperlink 'New User Activation' on the website. Remember you will require your customer ID or CIF ID and account ID to configure it. 

Facilities available 

Using the facility, you can transfer funds from one POSB account to another which can be either self-payee or third-party payee. You can also make deposits from savings bank account to your own RD account, PPF accounts and so on. 
You can also open and close an RD account and term deposits (TD) accounts. You can also withdraw money from your PPF account, if eligible. 
If you have you queries, you either call on 1800-425-2440 or write to dopebanking@indiapost.gov.in
 
 

Simplified procedure of enabling Internet Banking in DOP 

 

DoP Internet Banking has been launched on 14/12/2018


Following steps should be followed for activating DoP Internet Banking:


  • Get request from customer in the prescribed pre-printed form.
  • Use CMRC menu, Modify CIF and fill all mandatory fields : Mobile no, email id, DOB, PAN and mother's maiden name.
  • Click on enable Net banking, submit & verify.
  • If photo and signature are not available, get fresh KYC form.
  • Customer will get SMS after 24 hours with an internet banking link.
  • Customer can activate DoP Internet banking using the provided link with his CIF ID and Account ID.

(PLEASE TRY TO LOGIN, ONLY AFTER RECEIVING SMS) 
  1. Click New Activation.
  2. Customer ID is CIF ID
  3. Account ID is SB A/C No.
  4. Click submit. 
  5. Customer will receive an OTP on registered mobile number for activating Internet Banking.
  6. Default USER ID is CIF ID.

 

 
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